1. Home
  2. About Us
About Us

Meet surg99 –
Malaysia's Preferred Gaming Platform

More than just a gaming platform – surg99 is a community of Malaysian players built on a foundation of trust, transparency, and an unrivalled gaming experience.

Licensed & Regulated
256-bit SSL Encryption
50,000+ Active Members
24/7 Support
2018
Year Established
50K+
Registered Members
500+
Game Selection
24/7
Customer Support
Who We Are surg99?

Surg99 is an online gaming platform built specifically to meet the needs and preferences of Malaysian players. Founded in 2018 by a team of industry experts with over a decade of experience, surg99 has grown into one of the most trusted names in Malaysia's digital gaming landscape.

Our journey began with a simple but meaningful vision – to create a safe, fair, and enjoyable gaming environment for every Malaysian who loves online entertainment. We understand that trust cannot be bought; it must be earned through consistent action, transparent systems, and an unwavering commitment to member satisfaction.

Today, surg99 offers over 500 game options spanning modern video slots, classic table casino games, Live Casino with professional dealers, exciting fish shooting games, and much more – all accessible via mobile or desktop in just a few taps.

Transparent & Fair Safe & Trusted High Quality User-Friendly Mobile-Friendly
About the surg99 Malaysia gaming platform
Awards & Recognition: surg99 has received multiple industry accolades since 2020, including the Malaysia Best Gaming Platform Award and international security certifications that guarantee data protection for every member.
Advantages Home surg99

Here's why hundreds of thousands of Malaysian players choose surg99 as their go-to online gaming destination.

Highest-Level Security
Every transaction and personal data belonging to our members is protected by 256-bit SSL encryption — the same standard used by leading financial institutions worldwide. surg99's multi-layered security system ensures your account is always shielded from cyber threats and unauthorised access.
500+ Game Options
From licensed Malaysia-themed video slots to live baccarat tables hosted by charming Malay-speaking dealers – surg99 brings together the largest and most diverse game collection to ensure you never run out of entertainment options every day.
Fast & Reliable Withdrawals
surg99 processes withdrawal requests in the shortest time possible – most withdrawals to local bank accounts such as Maybank, CIMB, RHB, and Public Bank are completed within 15 minutes to 1 hour. We understand that your wins belong to you, and we are committed to getting them to you quickly.
Exclusive Promotions & Bonuses
New surg99 members are eligible for a Welcome Bonus of up to RM 500, while existing members are rewarded with weekly cashback, weekend bonuses, a five-tier VIP programme, and various flash promotions updated regularly to ensure your gaming value is always maximised.
24/7 Customer Support
The surg99 customer support team, made up of trained, Malay-speaking staff, is ready to assist you at all times. Reach us via live chat, email, or your preferred channel – we'll respond within minutes, day or night.
Best Mobile Experience
The surg99 mobile app, optimised for iOS and Android, delivers a smooth gaming experience with zero lag or interruptions. All games, deposit, withdrawal, and customer support functions are accessible right from your palm – anywhere, anytime.
surg99 platform mission and vision for Malaysian gaming
Mission & Vision Us

At surg99, we believe every player deserves a fair, safe, and enjoyable gaming experience. Our mission is to provide Malaysia's most integrated and trustworthy online gaming ecosystem – a platform where players feel comfortable, valued, and fully protected.

Our vision is to become the number one online gaming platform of choice for Malaysians by 2027, with a stronger presence across Southeast Asia. We want surg99 to be recognised not just for its extensive game library, but more importantly, for our integrity, transparency, and steadfast commitment to protecting the interests of every member.

Our Mission

To provide a safe, fair, and enjoyable gaming platform for every Malaysian player to the highest industry standards.

Our Vision

To become the number one online gaming platform in Malaysia and Southeast Asia with an unrivalled reputation.

Core Values

Integrity, transparency, continuous innovation, and genuine appreciation for every member who entrusts their entertainment to surg99.

Community

Building an active, healthy, and mutually supportive player community with responsible gaming culture at its core.

Our Journey surg99 Since 2018

Every milestone in surg99's history reflects our commitment to continuous growth and delivering the best experience to Malaysian players.

2018
surg99 Establishment
surg99 officially launched with an initial game collection of 50 slot titles and table games. The platform quickly gained traction among Malaysian players thanks to its user-friendly interface and straightforward registration process.
2019
Live Casino Launch
surg99 introduced a Live Casino category featuring professional studios and Bahasa Malaysia-speaking dealers. This addition made surg99 one of the first platforms in Malaysia to offer a fully localised Live Casino experience in Bahasa Malaysia.
2020
Reached 10,000 Members & First Award
Within two years, surg99 successfully accumulated over 10,000 registered members and received its first recognition as the most trusted online gaming platform by Malaysian users in an annual industry survey.
2021
Mobile App Launch
The surg99 mobile app for iOS and Android was officially launched, enabling players to enjoy all games and platform features anywhere. Within 6 months, over 70% of active users switched to mobile.
2022
Security Encryption & Certification
surg99 obtained international security certification and upgraded its data encryption infrastructure to the 256-bit SSL standard. Two-factor authentication (2FA) was also introduced to protect every member's account.
2023–Present
50,000+ Members & Continuously Growing
surg99 continues to grow rapidly with over 50,000 active members, a library of more than 500 games, and an increasingly popular five-tier VIP programme. We remain committed to innovating and delivering the best experience to Malaysia's ever-growing player community.
The history and journey of surg99 since 2018
surg99 By the Numbers
Member Satisfaction 97%
Withdrawals Processed in <1 Hour 94%
Support Response Time <3 Min
Platform Uptime 99.9%
Team Core surg99

Behind the robust surg99 platform is a dedicated team of professionals working tirelessly to ensure the best experience for you.

Azri Hakim
Chief Executive Officer
Over 15 years of experience in the digital gaming and financial technology industry across Southeast Asia.
Nadia Suraya
Head of Cybersecurity
Data encryption and platform security expert with international CISSP and CISM certifications.
Farid Zulkifli
Game Director
Responsible for curating and managing over 500 game titles offered on the surg99 platform.
Liyana Kamaruddin
Head of Customer Support
Leading a 24/7 support team ready to assist with every surg99 member's enquiry and issue.
surg99's Commitment to Responsible Gaming

Surg99 believes that online gaming should be an enjoyable, controlled form of entertainment – not a source of stress or financial hardship. That is why we invest seriously in a comprehensive responsible gaming programme to safeguard the well-being of every member.

The surg99 platform comes equipped with a full suite of self-control tools, including daily and monthly deposit limits, loss limits, session time limits, voluntary break options, and a self-exclusion programme. All tools are accessible directly from your account settings and take effect immediately upon activation.

Learn More
Join the surg99 Community

Become Part of the surg99 Family Today

Over 50,000 Malaysian players have trusted surg99 as their primary gaming platform. Register now and enjoy a welcome bonus of up to RM 500 alongside a safe and exciting gaming experience.

Register Free Now Login
Trusted & Secure Instant Bonus 24/7 Support Mobile-Friendly
Bahasa Melayu